Q How much are shipping costs?
A All of our products feature free shipping
Q Where do you ship?
A Retrosuperfuture ships worldwide, with the exception to Russia and Brazil
Q Which courier do you use?
A We ship with DHL express service or BRT
Q How long does a shipment take?
A A shipment usually takes around 2 working days in Europe and 5 working days worldwide
Q Can I return my order?
A Yes, you can return an order (with shipping costs at your expense) within 15 days. Please contact firstname.lastname@example.org in order to receive return authorization. All merchandise must be returned unworn and in like-new condition with the original packaging
Q Can I cancel an order?
A Yes, you can cancel within 24 hours for free. Otherwise, you can return the order but please keep in mind that shipping costs are at your expense.
Please contact email@example.com in order to receive return authorization
Q Can I change size or model?
A Yes, you can return the order with shipping costs at your expense within 15 days. Once the item is received and checked, you will receive a refund and then you can order another item. Please contact firstname.lastname@example.org in order to receive return authorization
Q It is possible to purchase corrective lenses?
A It is not possible to purchase corrective lenses on our website however, we do offer this service at our flagship store in Los Angeles
Q Which payment method do you accept?
A We accept paypal and all major credit cards
Q What kind of protection do your sunglasses have?
A Our sunglasses have 100% UVB/UVA protection
Q Do you offer warranty?
A We provide a standard warranty of twenty-four months on all products distributed through authorised channels. Distribution through channels not recognized by RETROSUPERFUTURE® shall not be eligible for this service