Q How much are shipping costs?

A All of our products feature free shipping

 

Q Where do you ship?

A Retrosuperfuture ships worldwide, with the exception to Russia and Brazil

 

Q Which courier do you use?

A We ship with DHL express service or BRT

 

Q How long does a shipment take?

A A shipment usually takes around 2 working days in Europe and 5 working days worldwide

 

Q Can I return my order?

A Yes, you can return an order (with shipping costs at your expense) within 15 days. Please contact support@retrosuperfuture.com in order to receive return authorization. All merchandise must be returned unworn and in like-new condition with the original packaging

 

Q Can I cancel an order?

A Yes, you can cancel within 24 hours for free. Otherwise, you can return the order but please keep in mind that shipping costs are at your expense.

Please contact support@retrosuperfuture.com in order to receive return authorization

 

Q Can I change size or model?

A Yes, you can return the order with shipping costs at your expense within 15 days. Once the item is received and checked, you will receive a refund and then you can order another item. Please contact support@retrosuperfuture.com in order to receive return authorization

 

Q It is possible to purchase corrective lenses?

A It is not possible to purchase corrective lenses on our website however, we do offer this service at our flagship store in Los Angeles

 

Q Which payment method do you accept?

A We accept paypal and all major credit cards

 

Q What kind of protection do your sunglasses have?

A Our sunglasses have 100% UVB/UVA protection

 

Q Do you offer warranty?

A We provide a standard warranty of twenty-four months on all products distributed through authorised channels. Distribution through channels not recognized by RETROSUPERFUTURE® shall not be eligible for this service

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