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WITHDRAWAL AND RETURN POLICY
You can cancel your order and request a refund within 24 hours emailing at support@retrosuperfuture.com
You can return the order with shipping costs at your expense within 14 days. Once the item is received and checked, you will receive a refund and then, you can order a new item. In order to receive the return authorization, please use our Returns form and follow the instructions.
After the return has been confirmed by our Customer Service, you should send us back the products within 14 days. Unfortunately, we do not offer free returns. Please note that all products must be returned undamaged, in their original packaging and with all the accessories present at the time of purchase. If the products are not returned to us in their original conditions, you will liable for any damage to the products. Please make sure you return all the items in their original state in order to avoid any charges. The refund will be issued on the payment method you used during the checkout upon the quality check process of the returned item by our team. This process may take until 7 business days according to your bank or credit card provider.
You can cancel your order and request a refund within 24 hours emailing at support@retrosuperfuture.com
You can return the order with shipping costs at your expense within 14 days. Once the item is received and checked, you will receive a refund and then, you can order a new item. In order to receive the return authorization, please use our Returns form and follow the instructions.
After the return has been confirmed by our Customer Service, you should send us back the products within 14 days. Unfortunately, we do not offer free returns. Please note that all products must be returned undamaged, in their original packaging and with all the accessories present at the time of purchase. If the products are not returned to us in their original conditions, you will liable for any damage to the products. Please make sure you return all the items in their original state in order to avoid any charges. The refund will be issued on the payment method you used during the checkout upon the quality check process of the returned item by our team. This process may take until 7 business days according to your bank or credit card provider.
HOW TO RETURN GOODS
If you’d like to return an order, please use our Returns form and follow the instructions.
When preparing the package, please make sure to place the products in their original box, to include all accessories and information material, and to attach a copy of the return acceptance email. Please place the original box in a protective carton package suitable for shipping. This will ensure that the products are returned in their original state and avoid incurring any charges for potential damage.
Once the products are received, we will refund your order. If there are any issues with your return, you will be contacted by our team. If the package gets lost or is delayed, we may have to withhold the reimbursement until we receive confirmation that the products have been received. The order will be refunded using the same means of payment as your original purchase. For any questions about returns, please get in touch with our Customer Service at support@retrosuperfuture.com
If you’d like to return an order, please use our Returns form and follow the instructions.
When preparing the package, please make sure to place the products in their original box, to include all accessories and information material, and to attach a copy of the return acceptance email. Please place the original box in a protective carton package suitable for shipping. This will ensure that the products are returned in their original state and avoid incurring any charges for potential damage.
Once the products are received, we will refund your order. If there are any issues with your return, you will be contacted by our team. If the package gets lost or is delayed, we may have to withhold the reimbursement until we receive confirmation that the products have been received. The order will be refunded using the same means of payment as your original purchase. For any questions about returns, please get in touch with our Customer Service at support@retrosuperfuture.com
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